**1. Why don't you charge hourly for ongoing cleaning services?**

   - *Answer:* We believe in providing transparent and fair pricing for our clients. Charging hourly rates can sometimes lead to uncertainty about the final cost, as the time it takes to clean a space can vary significantly depending on various factors. Additionally, we have a team of experienced cleaners who are more efficient and faster at their tasks compared to new cleaners. Charging hourly rates could penalize clients with slower cleaners and reward those with faster ones. Instead, we offer fixed rates for ongoing services, ensuring consistent and predictable pricing while compensating our cleaners accordingly based on their expertise and efficiency.

**2. How do you determine the pricing for ongoing cleaning services?**

   - *Answer:* Our pricing for ongoing cleaning services is determined based on several factors, including the size of your space, the frequency of cleaning, the specific services you require, and the estimated time it takes to complete the job. We take all these factors into consideration to provide you with a fair and competitive price. Our goal is to ensure you receive exceptional cleaning services without any surprises when it comes to billing.

**3. Will I be charged extra if the cleaner takes longer to clean my space?**

   - *Answer:* No, you will not be charged extra if the cleaner takes longer to clean your space. Our pricing is fixed, meaning that the cost you agree to at the beginning of the service remains the same, regardless of how long it takes to complete the cleaning. We understand that some cleaners may work at a different pace, but we compensate our cleaning professionals accordingly to maintain a high level of service quality for all our clients.

**4. Do you have experienced cleaners on your team?**

   - *Answer:* Yes, we have a team of experienced cleaners who have undergone extensive training and have a proven track record of delivering exceptional cleaning services. These experienced cleaners are not only efficient but also ensure that your space is cleaned to the highest standards. We match the right cleaner to your specific needs to guarantee the best possible results.

**5. How can I be sure of the quality of the cleaning services I receive?**

   - *Answer:* We take great pride in our commitment to quality. Our experienced cleaners are dedicated to ensuring your satisfaction with every cleaning session. We conduct regular quality checks and encourage open communication with our clients to address any concerns or special requests. If you ever have any questions or need to discuss the quality of our services, please don't hesitate to reach out to us. Your feedback is invaluable in helping us maintain our high standards.

If you have any additional questions or require further clarification on any aspect of our cleaning services, please feel free to contact our customer service team. We are here to assist you and provide you with the best cleaning experience possible.

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Do you do background checks?

Answer:  Not only do we undergo training with all of our staff, we do background checks, reference checks and we are licensed, bonded and have liabiloity insurance up to 2million.